Shipping policy

Processing Times

All orders are processed within 3-5 business days.

Orders placed on weekends or UK public holidays are processed the next working day.

Shipping Rates & Delivery Times (UK)

Standard Delivery (Royal Mail Tracked 48): £4.50
Estimated delivery: 2–4 working days

Express Delivery (Royal Mail Tracked 24): £6.50
Estimated delivery: 1–2 working days

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

If your order hasn’t arrived within 10 working days (UK) or 20 working days (international), please contact us at Ilixa@Ilixaskin.com and we’ll investigate with the courier.